How to self-destruct your company with just a few measly emails

How to self-destruct your PR company with just a few measly emails.

The reason this story has gone viral is that everyone has had to deal with rude and uninformed customer service people who not only don’t answer questions accurately, often downright lie to get you off the phone. And sadly, they can get away with it because companies allow them to. With this story, however, justice triumphed. Thank you Mike Krahulik of Penny Arcade.