Buy dumb!

The dumb washing machine we hunted for and got
The used “dumb” machine we
paid $285 for that actually
cleans our clothes.

The smart washing machine we threw out
The “smart” machine that we
paid $923 for and sold for $40.

Two years ago our old Kenmore Series 80 washing machine broke down. The repair guy said it would be so expensive to fix that he recommended it was time to buy something new.

So off we went to Sears, where we ended up buying one of today’s modern “smart” machines for a mere $923. As the LG website proudly exclaims,

A Smarter Way to Wash: 6Motion™ Technology uses up to 6 different wash motions to provide a smart cleaning experience that is gentle on clothes and maximizes washing performance.

The problem was the machine never got any of our clothes clean. It also refused to provide enough water. The way it worked was to sense the weight of the clothes you put inside, and determine the needed amount based on this. Routinely, it wasn’t enough, so Diane did web searches to discover numerous owners faking out the machine’s brains by pouring several buckets of water on top of the clothes before turning on the machine, making them weigh more.

The machine also did not have an agitator, the new in-thing among washing machine manufacturers two years ago, probably forced on them by new federal regulations. And though the tub itself did shake, it did it so gently that the clothes hardly moved.

There were also other issues with the machine’s smart technology that frustrated Diane. The machine was boss, and would not allow for any flexibility to its predetermined wash and rinse cycles, even when they made no sense.

Last week Diane had had enough. » Read more