NASA inspector general blasts Boeing’s management relating to its work on SLS’s new more powerful upper stage

Boeing’s schedule slips in building SLS’s upper stage
In a report issued today [pdf], NASA’s inspector general harshly criticized the Boeing managment and operations at its Michoud facility, where the company is developing SLS’s new more powerful upper stage. From the report’s executive summary:
Quality control issues at Michoud are largely due to the lack of a sufficient number of rained and experienced aerospace workers at Boeing. To mitigate these challenges, Boeing provides training and work orders to its employees. Considering the significant quality control deficiencies at Michoud, we found these efforts to be inadequate. For example, during our visit to Michoud in April 2023, we observed a liquid oxygen fuel tank dome—a critical component of the SLS Core Stage 3—segregated and pending disposition on whether and how it can safely be used going forward due to welds that did not meet NASA specifications. According to NASA officials, the welding issues arose due to Boeing’s inexperienced technicians and inadequate work order planning and supervision. The lack of a trained and qualified workforce increases the risk that Boeing will continue to manufacture parts and components that do not adhere to NASA requirements and industry standards.
The report also notes that delivery of that upper stage has been delayed from 2021 to 2027 (as shown by the graph to the right, taken from the IG report), and its cost has risen from $962 million to almost $2.8 billion. It also notes quite bluntly that:
Boeing’s quality management system at Michoud does not effectively adhere to industry standards or NASA requirements, resulting in production delays to the SLS core and upper stages and increased risk to the integrated spacecraft. … Boeing’s process for addressing contractual noncompliance has been ineffective, and the company has generally been nonresponsive in taking corrective actions when the same quality control issues reoccur.
Sound familiar? It should. These issues appear to be the same kind of quality control problems that have plagued Starliner, and are also the same kind of problems that had NASA reject Boeing’s bid to provide cargo to its Lunar Gateway station, and state while doing so that it will no longer consider future Boeing bids until the company straightens itself out.
It appears from today’s inspector general report that Boeing has fixed nothing. The report recommends some additional supervision of Boeing from NASA, and more importantly suggests the agency “institute financial penalties for Boeing’s noncompliance with quality control standards.”
Boeing’s schedule slips in building SLS’s upper stage
In a report issued today [pdf], NASA’s inspector general harshly criticized the Boeing managment and operations at its Michoud facility, where the company is developing SLS’s new more powerful upper stage. From the report’s executive summary:
Quality control issues at Michoud are largely due to the lack of a sufficient number of rained and experienced aerospace workers at Boeing. To mitigate these challenges, Boeing provides training and work orders to its employees. Considering the significant quality control deficiencies at Michoud, we found these efforts to be inadequate. For example, during our visit to Michoud in April 2023, we observed a liquid oxygen fuel tank dome—a critical component of the SLS Core Stage 3—segregated and pending disposition on whether and how it can safely be used going forward due to welds that did not meet NASA specifications. According to NASA officials, the welding issues arose due to Boeing’s inexperienced technicians and inadequate work order planning and supervision. The lack of a trained and qualified workforce increases the risk that Boeing will continue to manufacture parts and components that do not adhere to NASA requirements and industry standards.
The report also notes that delivery of that upper stage has been delayed from 2021 to 2027 (as shown by the graph to the right, taken from the IG report), and its cost has risen from $962 million to almost $2.8 billion. It also notes quite bluntly that:
Boeing’s quality management system at Michoud does not effectively adhere to industry standards or NASA requirements, resulting in production delays to the SLS core and upper stages and increased risk to the integrated spacecraft. … Boeing’s process for addressing contractual noncompliance has been ineffective, and the company has generally been nonresponsive in taking corrective actions when the same quality control issues reoccur.
Sound familiar? It should. These issues appear to be the same kind of quality control problems that have plagued Starliner, and are also the same kind of problems that had NASA reject Boeing’s bid to provide cargo to its Lunar Gateway station, and state while doing so that it will no longer consider future Boeing bids until the company straightens itself out.
It appears from today’s inspector general report that Boeing has fixed nothing. The report recommends some additional supervision of Boeing from NASA, and more importantly suggests the agency “institute financial penalties for Boeing’s noncompliance with quality control standards.”