The used “dumb” machine we
paid $285 for that actually
cleans our clothes.
The “smart” machine that we
paid $923 for and sold for $40.
Two years ago our old Kenmore Series 80 washing machine broke down. The repair guy said it would be so expensive to fix that he recommended it was time to buy something new.
So off we went to Sears, where we ended up buying one of today’s modern “smart” machines for a mere $923. As the LG website proudly exclaims,
A Smarter Way to Wash: 6Motion™ Technology uses up to 6 different wash motions to provide a smart cleaning experience that is gentle on clothes and maximizes washing performance.
The problem was the machine never got any of our clothes clean. It also refused to provide enough water. The way it worked was to sense the weight of the clothes you put inside, and determine the needed amount based on this. Routinely, it wasn’t enough, so Diane did web searches to discover numerous owners faking out the machine’s brains by pouring several buckets of water on top of the clothes before turning on the machine, making them weigh more.
The machine also did not have an agitator, the new in-thing among washing machine manufacturers two years ago, probably forced on them by new federal regulations. And though the tub itself did shake, it did it so gently that the clothes hardly moved.
There were also other issues with the machine’s smart technology that frustrated Diane. The machine was boss, and would not allow for any flexibility to its predetermined wash and rinse cycles, even when they made no sense.
Last week Diane had had enough. She did some research, found a local used appliance store in Tucson, Rosano’s & Sons Appliances. Not only did they have a comparable washing machine to our old Kenmore, they gave their workmanship a six month warranty, and would buy our “smart” machine for $40. They wouldn’t pay more, because they explained that no one really wanted these new “smart” machines. The demand was for the older ones, the ones that while “dumb” worked.
And yes, they were right. Since getting the “new” used machine installed it’s like the good ol’ days, when washing machines were washing machines, and the dirty clothes you put in came out clean. Wonder of wonders!
The moral to this story is this: Buy dumb! The modern obsession with adding computer technology to what should be a very simple machine is not necessarily a good thing. Moreover, the regulations imposed by the federal government in the past decade to make many of our appliances “more efficient” and “environmentally friendly” has only served to make them useless.
So, if any of your old appliances break, and there is any possibility of fixing them, do it. It is worth the cost. The used Kenmore Series 70 we just bought cost less than a third of the LG “smart” machine, and does a better job. We would have saved money and had clean clothes for the past two years had we simply fixed the old machine. And if you can’t get the old machine fixed, find a used appliance place and buy used. It will also save you money, and you will also get an appliance that will do the job.