Contact re-established with Jupiter probe Juice after a month
After losing all communications with Europe’s probe Juice on July 16th, on its way to Jupiter, engineers have finally re-established communications and found the spacecraft to be in sound condition.
Six attempts to steer the medium-gain antenna back towards Earth were unsuccessful. Recovery efforts continued overnight, lasting almost 20 hours and focusing on manually powering up Juice’s onboard communication systems.
Eventually, a command succeeded in reaching Juice and triggering a response. The command activated the signal amplifier that boosts the strength of the signal that Juice sends towards Earth. Contact was re-established, and Juice was found to be in excellent condition. No systems had failed, and all telemetry was nominal.
The root cause was traced to a software timing bug. The software function that switches the signal amplifier on and off relies on an internal timer. This timer is constantly counting up and restarts from zero once every 16 months. If the function happens to be using the timer at the exact moment it restarts, the amplifier remains switched off, and Juice’s signal is too weak to detect from Earth.
The spacecraft has a scheduled fly-by of Venus on August 31st, so regaining contact was critical. It has already done one Earth fly-by, with two more scheduled, before it arrives in Jupiter orbiter in July 2031.
After losing all communications with Europe’s probe Juice on July 16th, on its way to Jupiter, engineers have finally re-established communications and found the spacecraft to be in sound condition.
Six attempts to steer the medium-gain antenna back towards Earth were unsuccessful. Recovery efforts continued overnight, lasting almost 20 hours and focusing on manually powering up Juice’s onboard communication systems.
Eventually, a command succeeded in reaching Juice and triggering a response. The command activated the signal amplifier that boosts the strength of the signal that Juice sends towards Earth. Contact was re-established, and Juice was found to be in excellent condition. No systems had failed, and all telemetry was nominal.
The root cause was traced to a software timing bug. The software function that switches the signal amplifier on and off relies on an internal timer. This timer is constantly counting up and restarts from zero once every 16 months. If the function happens to be using the timer at the exact moment it restarts, the amplifier remains switched off, and Juice’s signal is too weak to detect from Earth.
The spacecraft has a scheduled fly-by of Venus on August 31st, so regaining contact was critical. It has already done one Earth fly-by, with two more scheduled, before it arrives in Jupiter orbiter in July 2031.