How to self-destruct your company with just a few measly emails

How to self-destruct your PR company with just a few measly emails.

The reason this story has gone viral is that everyone has had to deal with rude and uninformed customer service people who not only don’t answer questions accurately, often downright lie to get you off the phone. And sadly, they can get away with it because companies allow them to. With this story, however, justice triumphed. Thank you Mike Krahulik of Penny Arcade.

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Why Are Indian Reservations So Poor?

Why are Indian reservations so poor? (Link fixed. Sorry.)

The vast majority of land on reservations is held communally. That means residents can’t get clear title to the land where their home sits, one reason for the abundance of mobile homes on reservations. This makes it hard for Native Americans to establish credit and borrow money to improve their homes because they can’t use the land as collateral–and investing in something you don’t own makes little sense, anyway.

“Markets haven’t been allowed to operate in reserve lands,” says [Manny Jules, a former chief of the Kamloops Indian band in British Columbia]. “We’ve been legislated out of the economy. When you don’t have individual property rights, you can’t build, you can’t be bonded, you can’t pass on wealth. A lot of small businesses never get started because people can’t leverage property [to raise funds].

Hat tip Ace of Spades.

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