Link here. The quote below illustrates nicely the madness of asking the government to run healthcare, or any other complicated aspect of life:
With the state-run exchanges coming down the pike I realized that, at least in the first year, I would be able to purchase health insurance at a reasonable price. So I left my employer in July 2013 and launched my consulting firm. In November 2013, I duly filled out my application to purchase insurance on the D.C. health exchange. After that, nothing happened: The only further communication I received from the exchange was a flurry of letters and emails informing me I had the right to have my communications from the D.C. exchange sent to me in any of 20 different languages, including Irish and Navajo.
After a number of ignored emails and phone calls, I contacted a health insurance “facilitator” to see if she could help me. No dice. She did manage to make the D.C. government verify that the information I had sent them—copies of passports, utility bills, and tax statements—showed that my family did exist and resided in the District, but we still weren’t able to buy insurance going into 2014.
The D.C. exchange assured me that they would straighten things out by mid-January and allow me to buy insurance retroactive to January 1. But it wasn’t until mid-March that we managed to buy insurance. And actually paying for insurance did not end our travails: The exchange mistakenly applied my payments for March and April to January and February instead, which led to our insurance being canceled on April 1, necessitating another flurry of calls and letters. A few months later we received a letter again threatening us with immediate cancellation unless I delivered copies of our passports. Resolving this one was trickier because, upon calling the exchange, the people there denied such a notice was sent until I forwarded a copy to them.
One statistic from my enrollment efforts: In four consecutive months, I spent over 500 minutes on the phone with either the D.C. health exchange or the health insurance company we selected.
Recently, with premium increases for 2015 presumably about to be announced, I thought it might make sense to go on the exchange’s website and see if they had updated prices for competing plans. After 20 minutes of trying to log in without success, I gave up, vowing never to get on the site again.
Even if he could have logged on, he would have had problems finding out the prices for the 2015 plans. Obama did not want those prices revealed prior to the election. While a private business’s only concern would be providing service to its customers so they were willing to buy its product, a government-run operation always has to deal with the political concerns of politicians, which warps its ability to serve its customers.