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Starlink experiences major outage lasting hours

For what appears to be the first time, SpaceX’s Starlink satellite constellation yesterday experienced a major outage, covering users across the entire world and lasting hours.

Apparently, users in the U.S., New Zealand, the Netherlands, and Mexico reported issues.

The global outage lasted for a few hours for most users, but connectivity returned with a “Degraded Service” message that meant it wasn’t fully operational. Some users on Reddit also reported that their connection kept going from degraded to offline. “Our team is investigating and will resolve as soon as possible,” the Starlink service message read. However, the company hasn’t released a public message acknowledging the outage.

Based on how this system is designed, it seems that only a software issue could cause an outage that affected so many users in so many different places. Even then, such an issue would have to impact multiple independent orbiting satellites, or multiple independent terminals, and do so all at once, an event which seems difficult if not impossible.

This all suggests that someone hacked the system and sabotaged it. Recently a professional hacker demonstrated that it was possible to hack into a single Starlink terminal. From there, it may be possible to access the software on board the satellites and sabotage that.

If so, SpaceX has a very serious problem.

Genesis cover

On Christmas Eve 1968 three Americans became the first humans to visit another world. What they did to celebrate was unexpected and profound, and will be remembered throughout all human history. Genesis: the Story of Apollo 8, Robert Zimmerman's classic history of humanity's first journey to another world, tells that story, and it is now available as both an ebook and an audiobook, both with a foreword by Valerie Anders and a new introduction by Robert Zimmerman.

 
The ebook is available everywhere for $5.99 (before discount) at amazon, or direct from my ebook publisher, ebookit. If you buy it from ebookit you don't support the big tech companies and the author gets a bigger cut much sooner.


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"Not simply about one mission, [Genesis] is also the history of America's quest for the moon... Zimmerman has done a masterful job of tying disparate events together into a solid account of one of America's greatest human triumphs."--San Antonio Express-News

4 comments

  • Ray Van Dune

    NSA initial connection. Should be okay soon. ?

  • Tom Dilatush

    I’m a US (northern Utah) Starlink user; been on the network for just over a year. I have an IT operations background, so it was natural for me to put up a connectivity monitor – I have a background process that checks for connectivity through Starlink every 60 seconds. The longest outage I had yesterday (August 30) was for 4 minutes at around 4:58 pm local time. That’s actually quite typical in my experience – long term my connection has an average of 98 seconds of downtime a day.

    So whatever the outage was, it wasn’t system wide…

  • Ray Van Dune

    Tom Dilatush – very valuable insight, thanks. By the way, do you see any reason to expect that communications over Starlink would NOT be captured by the NSA?

  • GaryMike

    Ray,

    Expect construction of even more data center repositories.

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